QCoder (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Our guiding principles: We do not sell your data. We practice minimal data collection. We do not use analytics cookies.
1. Information We Collect
Information you provide directly
- Purchase information— When you buy QCoder, our payment processor (Stripe) collects your name, email address, and payment details. We receive your name and email but never see your full card number.
- Support requests— If you contact us via email or our contact form, we collect your name, email, and the content of your message.
- License activation— When you activate QCoder, we store a hashed machine identifier tied to your license key. We do not collect hostnames, IP addresses, or hardware details.
Information we do not collect
- We do not collect your source code or project files.
- We do not monitor your editing activity, keystrokes, or usage patterns.
- We do not collect analytics or telemetry unless you explicitly opt in.
2. How We Use Your Information
- License fulfillment— To deliver your license key, process refunds, and manage license transfers.
- Customer support— To respond to your questions and resolve issues.
- Product updates— To send important security or compatibility notices (you can opt out at any time).
We will never use your information for advertising, profiling, or selling to third parties.
3. Data Storage and Security
We store your purchase records and license data on encrypted servers hosted in the United States. All data in transit is protected with TLS 1.3 encryption. We retain purchase records for the duration required by applicable tax and accounting laws, and delete support correspondence after 24 months of inactivity.
4. Third-Party Services
We use the following third-party services:
- Stripe— Payment processing. Stripe collects and processes your payment information under its own Privacy Policy. We do not store credit card numbers.
We do not use Google Analytics, Facebook Pixel, or any advertising trackers.
5. Cookies
Our website uses only strictly necessary cookies (e.g., session tokens if you log in to a support portal). We do not use analytics cookies, advertising cookies, or any third-party tracking cookies.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate information.
- Delete your data (subject to legal retention requirements).
- Export your data in a portable format.
- Withdraw consent for optional communications at any time.
To exercise any of these rights, contact us at privacy@quantumhorizon.ai. We will respond within 30 days.
7. Children’s Privacy
QCoder is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of QCoder after any changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at:
- Email: privacy@quantumhorizon.ai
- General: support@quantumhorizon.ai